Eco Volt Charging App Terms & Conditions
Eco Volt Charge is a technology company that provides mobile charging for users to schedule delivery services, sometimes with third-party providers of such services under an agreement with Eco Volt Charge.
Summary:
To create an account that allows Eco Volt Charge Mobile to provide you services, you must be 18 years of age or older and provide a certain amount of personal information to create an account; you allow Eco Volt Charge Mobile to collect your precise geolocation and vehicle information; and Eco Volt Charge Mobile may send you informational and marketing text or email messages. You own your personal information and User Content, permitting Eco Volt Charge to use your User Content, and we own our company and intellectual property information. You alone are responsible for keeping your account secure. You may not have more than one account.
User Eligibility & Accounts:
In order to use most aspects of the Services, you must register for and maintain an active personal user Services account (“Account”). You must be at least 18 years of age, or the age of legal majority in your jurisdiction (if different than 18), to obtain an Account. Account registration requires you to submit to Eco Volt Charge Mobile certain personal information, such as your name, address, mobile phone number, password, vehicle year, make, license plate, and model, as well as at least one valid payment method (either a credit card or accepted payment partner). Multiple vehicles can belong to one Account. You agree to maintain accurate, complete, and up-to-date information in your Account. Your failure to maintain accurate, complete, and up-to-date Account information, including having an invalid or expired payment method on file, may result in your inability to access and use the Services or Eco Volt Charge Mobile’s termination of this Agreement with you. You are responsible for all activity that occurs under your Account, and you agree to maintain the security and secrecy of your Account username and password at all times. Unless otherwise permitted by Eco Volt Charge in writing, you may only possess one Account.
1. How Eco Volt Charge Mobile Subscriptions Work
You agree to prepay a set fee monthly, for an Eco Volt Charge Mobile provider to bring a portable EV charger to a location where your compatible electric vehicle is located. The Eco Volt Charge Mobile provider will then deliver the requested amount of charge to your vehicle. When you buy an Eco Volt Charge Mobile subscription, you agree to have your credit card charged every Billing Cycle on a recurring basis, you agree to these Eco Volt Charge Mobile Subscription Terms, as well as the specific terms of the Offer. Offers are limited and subject to change.
By participating in this Program you are agreeing to these Eco Volt Charge Mobile Subscription Terms. If you do not agree to these Eco Volt Charge Mobile Subscription Terms, do not participate in the Program.
Please note:
- The quantity of charge delivered to the vehicle may vary depending on the state of the charge of the vehicle. 50 minutes of charge delivered to one vehicle may yield 50 miles, however, the same amount of time charging another vehicle may result in less range.
- Most EVs are programmed to slow down charging speeds at 80%. For this reason, Eco Volt Charge Mobile will only charge up to 80%.
2. Duration and Frequency of Charges
When you buy an Eco Volt Charge Mobile Subscription, you’ll be charged the one-month rate or annual rate (depending on the subscription you choose) for your first Billing Cycle on the date of purchase, which activates the Eco Volt Charge Mobile Subscription for the term set forth in your Offer. Unless you cancel, you’ll be charged at the Billing Cycle stated in your Eco Volt Charge Mobile Subscription Offer based on the initial purchase date on your selected payment method. BY DEFAULT (AND WITH PRIOR NOTICE TO THE EXTENT REQUIRED BY APPLICABLE LAW), YOUR ECO VOLT CHARGE MOBILE SUBSCRIPTION WILL AUTOMATICALLY RENEW AT THE BEGINNING OF EACH BILLING CYCLE, AND THE PASS RATE WILL BE AUTOMATICALLY CHARGED TO YOUR SELECTED PAYMENT METHOD. If you do not want your Eco Volt Charge Mobile Subscription to renew automatically, you can cancel your subscription in accordance with Section 3 below.
If your selected payment method is declined, Eco Volt Charge Mobile will prompt you for a new payment method but reserves the right to terminate any unpaid periods in your Eco Volt Charge Mobile Subscription with no further charges to you. Eco Volt Charge Mobile and/or its parent, subsidiaries, and/or affiliates are not responsible for any fees charged by the cardholder’s bank including, but not limited to, overdraft fees, insufficient funds fees, interest charges, foreign exchange fees, cross-border fees, and other penalties levied by the cardholder’s bank.
3. Canceling Your Eco Volt Charge Mobile Subscription and Refunds
You may cancel your Eco Volt Charge Mobile Subscription up to 48 hours prior to your next scheduled payment to avoid further charges. To do this, please email [email protected] and tell us that you would like to cancel your subscription.
If you cancel your Eco Volt Charge Mobile Subscription, you will still have access to your Eco Volt Charge Mobile Subscription until the end of the current Billing Cycle. All monthly payments are non-refundable and non-transferable, and will not be refunded on a pro-rata basis for any cancellation initiated during a Billing Cycle. Please use [email protected] to report any unauthorized charges within 60 days. Eco Volt Charge is not responsible for overdraft fees that may be incurred.
All new subscriptions are refundable in cases where the subscriber has been unable to book a charging appointment within 30 days from the start of their subscription.
To cancel a charge appointment, please contact [email protected] 24 hours before the delivery. Cancellations after 24 hours or not having the vehicle at the set location and time of the appointment will result in a $10 cancellation fee. Extensive cancellations may result in the cancellation of your service.
4. Prohibited Activities
You may not:
- have more than one active Account;
- use the Services, or any portion thereof, for any commercial purpose or for the benefit of any third party or in any manner not permitted by this Agreement;
- remove any copyright, trademark or other proprietary notices from any portion of the Services;
- reproduce, modify, prepare derivative works based upon, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Services except as expressly permitted by Eco Volt Charge;
- perform any activity in any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity;
- decompile, reverse engineer or disassemble the Services except as may be permitted by applicable law;
- link to, mirror or frame any portion of the Services;
- attempt to probe, scan or test the vulnerability of any Eco Volt Charge system or network or breach any security or authentication measures;
- cause or launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any portion of the Services or unduly burdening or hindering the operation and functionality of any aspect of the Services;
- avoid, bypass, remove, deactivate, impair, descramble or otherwise circumvent any technological measure implemented by Eco Volt Charge or any of Eco Volt Charge’s providers or any other third party (including another user) to protect the services or any Content; or
- attempt to gain unauthorized access to or impair any aspect of the Services or its related systems or networks.
Contact Us
If you have any questions about these Terms of Service, the practices of Eco Volt Charge or your dealings with Eco Volt Charge, you may contact us at:
Eco Volt Charge, REGON Code: 529465790, NIP: 5273127073, Email: [email protected]